Your satisfaction is our first priority at Wine 2 Home. If for any reason you are not completely satisfied with your purchase or your item is faulty upon receipt or is not as described we will gladly exchange the item or refund your credit card. From the date of receipt of goods we provide a 90 day money-back guarantee or replacement of goods. All returns are subject to us receiving the item back within 90 days of the date of receipt. Items must be returned with their original packaging, unless they were damaged prior to you receiving them, and must still be in an unused and saleable condition.
If you wish to return an item please contact us to arrange the most suitable way to return the goods.
email: firstname.lastname@example.org or Ph: 1300 323 421
To return an item, please send it to:
Wine 2 Home
2/19 Capital Drive Grovedale Vic 3216
and also include the following information:
- Your Order number if known (appears on the top of the confirmation email)
- Your name and address
- A description of the item you are returning
- Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name of the replacement item.
Please email us at email@example.com or phone 1300 323 421 if you are not satisfied with your purchase so that we can resolve any problems.